FAQs

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Q: Do you have insurance?

A: Yes, we are fully licensed and insured for your peace of mind.

Q: How long is the rental period?

A: Standard rentals are for a full day, but we can customize rental times based on your event needs.

Q: What is your cancellation policy?

A: We offer flexible cancellations and rescheduling due to weather or emergencies. Deposits may be refunded or credited for future use.

Q: What payment methods do you accept?

A: We accept cash, credit/debit cards, and online payments. A deposit may be required to secure your booking.

Q: Is a deposit required?

A: Yes, a small deposit is required to confirm your reservation. The remaining balance is due before or upon delivery.

Q: How do I book a bounce house?

A: You can book through our website, call us, or email us. Our team will confirm your reservation and go over details.

Q: Do you handle delivery and setup?

A: Yes! We can deliver, set up, and take down all inflatables to ensure a stress-free experience.

Q: Do you provide supervision for the inflatables?

A: We can provide trained attendants for an additional fee, or you can assign responsible adults to supervise.

Q: Are the inflatables safe?

A: Absolutely! Our inflatables meet industry safety standards, and we thoroughly inspect and sanitize them after every use.

Q: What happens if it rains on the event day?

A: If the weather is bad, you can reschedule or cancel. We won’t set up in unsafe conditions like heavy rain or strong winds.

Q: What areas do you serve?

A: We serve the Logan, Brisbane and Ipswich but we may be able to accommodate other locations.

Q: Do you set up on grass, pavement, or indoors?

A: We can set up on grass, pavement, concrete, or indoors. Grass is preferred, but we use safety mats for hard surfaces.

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Title

COMMUNITY GALLERY