Bounce House Fun
 Rental Terms & Policies

Last updated: September 2025

Overview

Rental Agreement

1. Rental Agreement

2. Payment Policy

3. Cancellation Policy

4. Refund Policy

Safety and Liability 

5. Safety and Liability

6. Delivery and Set Up

Equipment Use and Responsibilities

7. Equipment Use and Responsibillties 

Contact Information

8. Contact Information

Overview

Welcome to Bounce House Fun! We connect you with trusted local vendors who provide inflatables and party equipment. By booking through our marketplace, you agree to comply with the following terms. Please read carefully before making a reservation.

1. Rental Agreement 

By booking via Bounce House Fun, you acknowledge that you have read, understood, and agreed to these terms.

 

All equipment is owned and operated by independent vendors. Vendors are responsible for safe setup, insurance, and supervision instructions.

 

The renter is responsible for ensuring safe use of the inflatable and following all provided safety guidelines.

2. Payment Policy

A booking is confirmed once payment is made through Bounce House Fun.

 

Customers may choose to:

Pay the full amount upfront, or

Make a partial payment at the time of booking, with the remaining balance due by the agreed date before the event.

 

Accepted payment methods include credit/debit card, PayPal, POS payments, and cash.

 

Bookings not paid in full by the due date may be cancelled, and any prior payments may be forfeited.

3. Cancellation Policy

To keep things simple and fair for everyone, Bounce House Fun has a standard cancellation policy that applies to all bookings on our marketplace.

 

7+ days before event: Full refund

 

48 hours – 7 days before event: 50% refund

 

Less than 48 hours before event: No refund

 

Weather-related cancellations: If severe weather prevents safe setup, customers may reschedule or receive a full refund

 

Vendor Cancellations

If a vendor cancels a booking for any reason, customers will always receive a full refund.

This ensures a consistent and trustworthy experience for families booking through Bounce House Fun, while keeping the process fair and manageable for vendors.

4.Refund Policy

All refunds are processed by Bounce House Fun within 2–4 business days after approval.

 

Refunds are issued to the original payment method.

 

If only a partial payment was made at booking:

Refunds will be calculated against the total booking amount, not just the partial payment.

For example, if 50% was paid and the cancellation is eligible for a 50% refund, no additional payment will be collected or refunded.

 

Bounce House Fun has final discretion on refunds to ensure fairness for both renters and vendors.

5. Safety and Liability 

The renter must supervise all participants at all times.

 

Vendors are required to comply with Queensland safety laws and carry valid insurance.

 

Bounce House Fun is not liable for any injuries, accidents, or damages that occur during the rental period.

6. Delivery, Set-Up and Collection

Vendors are responsible for delivering, setting up, and packing down the equipment at the agreed location. Standard delivery fees apply, and additional charges may be incurred for locations outside the vendor’s normal service area.

 

The renter must be present at the time of delivery to review safety guidelines and sign the rental agreement.

 

Renters must provide a clean, flat, debris-free space and be present during setup to review safety guidelines.

 

Collection Booking Rules

Collection of inflatables is available from 8:00 AM on the day of the event, unless otherwise arranged in advance.

 

Any changes to collection times must be confirmed with the Bounce House Fun team and vendor prior to the event date.

 

Customers are responsible for being present at the agreed collection time to ensure smooth handover of equipment.

7. Equipment Use and Responsibilities 

No sharp objects, food, drinks, or shoes inside inflatables.

 

Renters must ensure age/weight limits and avoid overcrowding.

 

Damage from misuse or negligence may result in additional charges.

8. Contact Information

For questions regarding these terms and conditions, please contact us at:

0437549689

info@bouncehousefun.co

By renting from Bounce House Fun, you agree to abide by these terms and conditions. We appreciate your business and look forward to making your event a fun and memorable experience!